If anything can contribute mightily to both the top and bottom line of a business, it’s workflow management coupled with team-oriented employee management. That is particularly true in the restaurant industry, where the competition is fierce, employee turnover is a perennial problem, and demands on management are constantly in flux. The workflow goes in many different but simultaneous directions, too, because each restaurant has several teams and components that may perform vastly different tasks – but which have to work together as a seamless unit. Fortunately, employee management, task management, and shifts can all be better handled and organized with a digital shift logbook.
Digital Logbooks for Restaurant Managers
Restaurants managers have to play many roles. They need to know how to run a kitchen, but they also have to have the finesse and responsiveness to manage reservations and face-to-face interactions with clients in the front room. They have to be able to manage big catered events, while also seeing that each patron receives personal attention. At the same time they have to deal effectively with vendors, health inspectors, investors, and employees. With that kind of responsibility, delegation of tasks is vital and communication is paramount. A digital logbook can enhance those managerial strengths while minimizes problems, and can facilitate the smooth running of multiple operations by a multitasking manager.
Keeping Multiple Tasks in Synch and On Track
One of the most successful companies in America, Staples, which leads the retail office products industry, published a white paper about time and employee management that includes many valuable tips for restaurants. The paper explained that one of the most vexing problems in business is that time is wasted on repetitive tasks and manual entry of data. A digital logbook can eliminate that because when deployed as a task manager it prevents people from performing unnecessary, redundant tasks. It also helps managers monitor shifts to ensure that they don’t have too many employees on the premises at one time, which can lead to inflated labor costs. Meanwhile any notes or data entered into the digital shift book can be automatically archived, reducing manual reentry of information. The data can also be stored in the cloud, so that even if the restaurant experiences a computer crash or other catastrophic event there is no need for manual reconstruction of the database. It can all be stored safely in the cloud.
Leveraging Zip Shift Book Technology
The digital shift book from Zip Shift Book, for example, was designed and engineered specifically to meet the unique needs of restaurant owners, managers, and employee management teams. The software caters to the non-technical backgrounds that are common in the restaurant business, so servers and cooks do not have to endure a learning curve or have a tech background. If they can work a smartphone app they can use all the functions of the Zip Shift book software program. The app has a central dashboard, making it an ideal tool for connecting diverse teams. There are customizable checklists for task management, which are a vital asset to any restaurant to help with opening, operation, and closing without unwanted problems. The log book also has an integrated note-taking and sharing feature to keep front room and kitchen communications clear and fast, and it has an integrated address book for making those critical and often problematic last-minute changes to employee schedules.